State Farm® Insurance Agent Chris Gowan

"Very friendly, quick efficient service!"

"U are great people to work with"

"I had to add some home owners insurance to my policy and this group made it a very smooth and simple process."

"Great service, employees are very efficient, helpful and patient. Erin has helped me various times and she is great!!! Thank you Chris Gowan and team!"

"Chris and Jo are absolutely amazing to work with, when I originally switched from progressive to state farm, progressive would not work with me or help find discounts, as a single income house hold with 3 kids a $400.00 bill is not ideal.. state farm helped me keep my bill within my budget, along with a fabtab bundle. Well worth switching! When calling or texting about questions Jo was quick to figure it out and help me understand my insurance. Thank you! Im a very happy customer 😊"

"My family has been with State Farm for 40+ years. We loved Dave Wilcox and was worried we would not have the same experiences when he retired. I can say that Joe who works there is Stellar! He has the same believe and values customer service we were accustom to. I can tell you Joe will try the very best and fight for customers. Everyone in the office is friendly however, Joe is my go to person. I hope someday Joe will own a business because I will always support him. Thank you Joe for your superior customer service, you are the very best!"

"Chris Gowan is extremely helpful. He has saved me a lot of money on car insurance (no joke lol) He is kind, very communicative and very knowledgeable"

"Erin is extremely helpful, understanding very knowledgeable and quick to help in any way possible...she is by far my favorite...she doesn't have a problem going the extra mile or returning phone calls as soon as possible. Shes helping me with multiple policies, and referring her to my friends and family because she is the best asset for this location. 💓"

"Reached out multiple times, even took time out of my day to meet in person to get answers. Chris made a excuse why he couldn't make never fixed the issues just continue excuses after I would reach out. I feel I got the same treatment as I did with my last state farm agent. Good for a year then you become a number. Got a better coverage elsewhere and pay $100 less a month."

"My wife and I recently requested an insurance quote from Chris Gowans State Farm Team. Not only was the quote given to us well before we even expected it, we learned that Chris and his team could save us a substantial amount of money each year. We are obviously grateful for the savings but the timely service and overall professionalism/care was and is refreshing. Chris Gowan and his team are first class!"

"They are very helpful. They treat u with respect."

"Great people to work with Randi is amazing and always can find any answers to questions I may have all in al I would recommend Chris gowan state farm to anyone"

"Great service. Helped me lower my insurance for my motorcycle."

"Erin was very helpful and friendly. Full of good information!"

"Chris and his staff are extremely helpful, professional and effective. Often times responding after hours and on weekends when needed. I have car and renters insurance. Highly recommend. Rates are lower than other companies. Thank you, Chris!"

"She went above and beyond without complaint. Was very helpful and friendly"

"Very friendly, very helpful, Chris is a great person!"

"I called in today because i was upset with the amount i was paying for my full coverage through progressive insurance. i spoke with Joe and he truly made such an amazing difference. he has me paying around $100 less than what i was paying with progressive and i couldn’t be happier. this is the place to go if you need good coverage with great customer service and respect! Thanks for everything again friend!"

"I have been insured through Chris’s branch for a couple years now and can say that him and his team are hands down the best team out there. Extremely easy to work with and just a great bunch of individuals. I’ve always felt a bit taken advantage of until I transferred all my insurance needs to their office, these guys explain everything so I can understand it and it for sure makes me feel more at ease. Thank you guys hope you all have a merry Christmas."

"Erin was very helpful and friendly! She didn't hesitate to answer any questions I had regarding policies."

"Always helpful"

"Can't say I ever had any issues with them. Anytime I've been in a jam, they've tried to help and I'm thankful for that."

"Staff is very patient and knowledgeable! They took the time to go over everything with me and answer every question that I had. Thank you for everything and look forward to the future with you guys as my insurance provider. It is a breathe of fresh air when people care about customer service and go above and beyond!"

"Always ready to help when I need it. Chris has helped me with a tow truck and checked back with me to make sure everything went well."

"We were with this branch for over 15 years with no problems. As soon as it changed to from Dave Wilcox to Chris Gowan, it went downhill. My first interaction was a call from them bashing Dave Wilcox for ‘not doing his job’ in getting me the best rates. They had a lot to say about him. It felt very slimy, which I told Chris. Billing was a mess too. Every inquiry I made was met with a “we’ll look into it and get back with you” but never got back to me. We switched our auto policies to Ryan Joseph State Farm a couple of years ago and have been happy. Fast forward to the past 2 weeks trying to change our homeowners policy from Gowan to Joseph, and Chris Gowans office “can’t find my policy.” (Though somehow they were able to send a bill.) Still haven’t heard back from them after leaving multiple messages. Thankfully Ryan Joseph was able to do some digging and get it straightened out while I (still) wait for a call back from Chris’ office. There’s always an excuse. There’s always an explanation. There’s never a resolution. There’s never even a return call. If customer service is important to you, I’d steer clear of this agent."